I cannot upload my images or create my personalised gift?
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• pop ups on your PC are not blocked
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Are my personalised gifts of the highest quality?
We pride ourselves on the high quality of our products. We print your gifts using a Hewlett-Packard Indigo machine (the HP3050), which is the world's largest ink based digital printer.

This printer is not simply a large photocopier because the ink is a liquid it reproduces photographs far better than any toner or powder based technology which can appear washed out and lifeless.

I have already ordered my personalised gift and would like to re-order. Can I?
Simply log in and visit your 'Saved projects'. Here all your previous orders are saved and you can either reorder the same product or edit and reorder with new pictures or text - just like a brand new one. The only thing you need to do is ensure that you still have the same pictures in your image library as once they have been deleted they will need to be uploaded again. Simply upload them again.

What images can I use when ordering online?
We accept all the most common formats - JPEG, GIF, BMP, & PNG. We recommend that you have your image (file) has a resolution between 640 x 480 and 1280x 960 or is sized between 300kb and 900kb for the best results. Our system will alert you when an image is not good enough quality to use so you can choose another one.

How long until I receive my gifts?
We dispatch internet orders within seven working days, orders by post take up to 28 days.

How much does delivery cost?
UK delivery is free. Delivery to Europe costs £3. £5 for the rest of the world.

Can I change the start month of my calendar?
Yes, it is easy to change the start month choose any month within a year.

Can I include captions on my calendar?
Yes, you can add month captions and special date captions on A3, A4 and A5 calendars This option is not available for A6 desk calendars as captions are not legible. The maximum number of special date captions is 50. We also have a range of preset dates such as bank holidays etc.

What size calendars do you offer?
You can choose from our popular wall calendars in standard A4 (210mm x 297mm) for £14.99 or a larger A3 (double A4) for £17.99. You can also create A5 and A6 desk calendars. Simply make your selection either at the beginning or at the end of your on the upload page.

Can I order my calendar by post?
Of course, click here for an order form and send the order form with photos to us.

If I send in my hard copy photos will they be returned?
Yes. Don't forget to write your postcode on the back of any photos sent in.

How does the 'Buy three get a fourth free' offer work for calendars?
You need to order 4 identical (same size and images) calendars and we will only charge you for three. You can see the discount you'll get as you amend the

Can I order different products at the same time?
You can create as many products as you like. Visit your 'Saved projects' area to see what projects you have started.

Will the preview of my notelets and cards look like this when printed.
Due to the web browser we have to limit the size of preview graphic. Your image will appear much larger on the final print copy. The text will also appear crisp and clear.

If I re-order will my captions be saved?
Yes, all text and images for all products is saved for easy re-ordering. You can amend them at any time before payment.

Can I access my images from my home and work computer?
Yes, simply log in to access your account anywhere you like.